Anyone else having problems with Skin on Scroll in Safari?

[DanielPerry]

Love skin on scroll, but for some reason it doesn’t always work in Safari, works great in Chrome.
video example – https://www.loom.com/share/1d64ff4c0eed43c89670d4d5c7656ec6
site – https://burgersburgersburgers.com

Thanks

Dan

Topic

[Marius1989]

Hey Dan.

Since I am using Windows machines only, unfortunately I am not able to check your issue.
I am pretty sure the team is developing on MacOS machines and would came accross this behaviour.
My recommendation would be to simply open a support ticket, so they can have a closer look into it.

Best.

[DanielPerry]

I thought these were like tickets lol 😉

[Marius1989]

I am pretty sure they know what’s posted here.
Still, if it’s important for you, I’d suggest to open a ticket.
I have a feeling, issues are addressed a bit faster and sometimes a temporarily solution is given until the issue is fixed.

[Kosmas]

Hi guys!

No, it’s not like tickets here Dan.
Marius, we check occasionally this forum but we are not always online, this is not the purpose here. In general, I think that things are quite clear:

– Support Desk – the place we provide support, usually in less than 12 hours as you already know.
– Greatives Hub – a community forum for user to user interactions only. Thank you so much for your help on this.
– Freelancers – the place we provide professional, premium quality assistance to our lovely customers.

BTW, I don’t see any issue with the site, checked on Safari, MacBook pro. Our agents will be happy to discuss it with you.

Thanks again for your support!

Kosmas

[DanielPerry]

Hi Kosmas,

Thanks for the clarity. I’ll raise a support desk ticket.

Cheers

Dan

[Kosmas]

You are always welcome Dan 🙂

Regards
Kosmas

[Author]

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