Reply To: Gone from Marketplace?

Thank you Bernhard.

We still cannot believe what we are facing. I am wondering, can anyone do the same for any other popular theme in the marketplace? This is a small company in Canada that decided to register the Trademark IMPEKA six months later. Besides that, the document they sent is just an application that has not yet been assigned to an examiner.

We resubmitted IMPEKKA, sent several emails to Envato but still no luck. This is frustrating, especially for a team that strictly follows all official guidelines.